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Brakes on Demand unleashes profitability with Zippity

Brakes on Demand uses Zippity’s operating system to manage its fast-paced field services. Find out how the team of expert technicians and supervisors were able to:

  • Centralize all field service applications in one system
  • Increase service upsells by 60%
  • Automate customer payment collection

 

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Before Zippity enabled us to better engage with customers, our process was much different. We'd get onsite, say hi to the customer, and get the key from them. We'd figure out what was going on with their vehicle and determine their needed repairs. I would never even offer an upsell, because then I'd have to knock on their door."