Startup Zippity Secures Over $3 Million in Seed Funding for Field Service Software

Startup company Zippity provides small business owners and operators with a field service software designed to optimize daily routines and engage with customers. The business recently secured $3.3 million in new funding from investors to scale its platform.


Locking Down New Funding and Expanding Offerings

Manchester-based venture capital firm York IE led the latest funding round for the field service software company. The early-stage investment firm typically targets scalable startups with business-to-business (B2B) and software-as-a-service (SaaS) business models. York IE’s portfolio includes virtual career services company uConnect, real estate rental startup SplitSpot, and consumer analytics company Canvs, among others.

“Everyone, and I do mean everyone, has needed service in their home at some point,” said Joe Raczka, a managing partner at York IE. “We know the men and women who run these small businesses are some of the hardest workers around. But they need help with things like scheduling and customer interactions. Zippity is providing that help.”

Additional support for the startup business during the round was driven by investments from Schooner Capital, BP Ventures, LaunchPad Venture Group, and EmergingVC. Previous investors in the field service software company include Alumni Ventures, A3 Ventures, and Hub Angels Investment Group. Including the most recent funding round, Zippity has raised roughly $11.8 million from investors in total.

Funding generated from the newest financing round will help the startup company expand its platform beyond the mobile automotive service industry to business owners in the home services industry, including power washers, carpet cleaners, and more.

Organizing Appointments and Optimizing Routes

Zippity was founded in 2016 by entrepreneur Ed Warren. Initially, the platform was designed to give owner-operators within the mobile automotive service industry access to customer experience tools used by larger competitors. Now, the field service software company is expanding its horizons.

The Zippity platform allows business owners to manage upcoming appointments with digital calendars and scheduling tools. As appointments are added to a calendar, the field service software automatically determines the most efficient way to book new appointments based on geographic locations. Additionally, the platform shows users the most efficient way to travel between appointments.

Zippity also gives owner-operators access to a number of customer engagement tools, such as automated and two-way texting, an online payment system, online quotes, and digital upsells. The startup company generates revenue using a SaaS business model, which offers a selection of monthly payment plans that accommodate additional users and premium features.

Breaking Into New Markets

With newly secured financing, Zippity is breaking into the massive home services industry. Market research expects the global home services market to reach more than $2 trillion by 2028. The industry is expected to register a CAGR of 29.9% over the next few years. Meanwhile, the startup business is still tapping into the automotive services industry, which is projected to reach more than $828 billion by 2023 at a CAGR of 7%.

Zippity may face competition from other field service software companies like ServiceTitan and Jobber, which have raised approximately $1.1 billion and $83.5 million from investors, respectively, according to Crunchbase records.

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