Field service pricing for modern customer interactions
Up to 2 users
Up to 5 users
|Onsite service empowerment essentials|
|Native technician field service app|
|Service Manager Desktop App|
|Customer self-service ecommerce platform|
|Customizable booking URL|
|Online service selection|
|Payment processing integrations|
|Coupon & discount code management|
|Automatic, geographic appointment grouping|
|Configurable Service Areas and vehicle drive times|
|Schedule-based route optimization|
|Live-sync admin and technician calendar|
|Admin app appointment management|
|Technician app appointment management (NEW!)|
|Service area and drive time optimized scheduling|
|Recurring appointment management (NEW!)|
|Day-of Service Interactions|
|Dynamic technician service report templates|
|Technician multipoint inspection app|
|Work authorization requests with photo uploads|
|Automated "service translated" reports|
|Customer online work authorizations|
|Automated invoicing and payment collection|
|Automated email and text messaging|
|Unlimted two-way messaging|
|In-chat customer & appointment details|
|Group chat between technicians, customers, and dispatch (NEW!)|
|Customer Data Management|
|Customer account management|
|Customer service histories|
|Bulk data upload/download capability|
|Insights & Data Reporting|
|Appointment performance reporting|
|Total daily drive time analytics|
|Bulk data import & export|
|Employee activity analytics|
|(Automotive only) License plate to VIN & YMMT matching|
|(Automotive only) Tire fitment, oil specification, parts data|
|Quote builder with multi-choice tool|
|Online customer acceptance with self-scheduling|
|Quote management and organization|
|Live tracking of technician GPS|
|Centralized monitoring with route plan|
|Commercial/fleet service support|
|Commercial account management|
|Consolidated work approvals|
|Multi-role users (drivers, managers, etc...)|
|Precanned technician responses|
|Onboarding bulk data uploads|
|1-on-1 platform training|
|Dedicated account manager|
|Connect your own subdomain|
All the tools you need without a back-office
Allow customers to book their own appointments online, while you leverage the only software that can organize appointments based on proximity.
Live GPS tracking
Allow customers to track the location of technicians to improve transparency and exceed expectations.
Communicate directly with customers, technicians, and admins—all in one thread.
Online payments & invoicing
Email automatically updated invoices directly to customers and take online payments with the card you already have on file.
Generate clear additional work authorizations, complete with photo evidence, and get more revenue per appointment.
Empower your customers with the transparency they expect and drive more 5-star reviews with automated review requests.
"With Zippity’s software, and its ability to optimize your schedule, streamline payments and facilitate great customer communication, going mobile can be made easy."
"I like Zippity for multiple reasons -- the MPI reports, the sales ability, the tech. I love the customer portals that streamline the whole scheduling process by giving customers the ability to schedule online and call in less. And having everything on one platform is ideal.”
"Zippity’s software can make your life easier, period. It’s an absolute no-brainer. Save yourself the headache, the hassle of having to book customers, perform services, and collect payments manually. I appreciate everything the Zippity team has done and created, and business has been smooth sailing ever since I deployed their product."
During our time as a mobile mechanic business, our team at Zippity faced a common industry problem: choose a pricey, complex operating system or use fragmented tools that need to be cobbled together manually. That’s why we built the world’s first customer engagement service platform.
Need help determining your plan? Talk to one of our experts to learn more. Contact us today.