Raise revenue, retention, and reviews with a customer engagement platform built for onsite service.

Annual contracts
Per Service Vehicle

Monthly contracts
Per Service Vehicle

Additional discounts may apply for businesses with multiple service vehicles

Unlimited users

30 days free for new users

Everything you need to run your onsite service operation:

Core Mobility

  • Customer online self-scheduling
  • Smart geographic appointment aggregation
  • Configurable scheduling rules based on zipcode and drive time
  • Technician routing management
  • Native technician app
  • Appointment dispatch dashboard with map visualization
  • Service calendar management

Ecommerce Transactions

  • Online store builder
  • Make/model-specific pricing
  • Payment processing integration
  • Online, day-of work authorization & invoicing
  • Integrated POS
  • Smart invoicing

Route Optimization

  • Comprehensive route optimization
  • Minimized driving time between appointments
  • Appointment order management
  • Configurable service vehicle start and end location
  • Multiple service vehicle types (individual/partner, trailer/ van)
  • Step-by-step directions with Google Maps & Apple Maps

Appointment Management

  • Mobile appointment viewing
  • Customizable service inspections
  • Auto generated service reports
  • Photo capture and service notes
  • Completion notes
  • Digital work authorization requests
  • Live appointment status tracking
  • Customer service history

Customer Account Management

  • Customer personal online accounts
  • Customer appointment rescheduling
  • Customer payment management
  • Customer vehicle management
  • Customer service location management

Customer Communications Tools

  • Activity tracking notification system
  • Automated email templates
  • Automated customer text alerts (max 5 per appointment)

Insights and Data

  • Customer data management
  • Appointment reporting grouped by day/week/month
  • Revenue reporting
  • Total daily drive time analytics
  • Time spent in the field by day and service vehicle
  • Daily 'time availablility' tracking
  • Historical appointment bulk export
  • Bulk data import & export
  • Employee activity visibility


  • Automotive data integrations (license plate, VIN and vehicle lookup, vehicle specs)
  • Stripe integration
  • QuickBooks integration

Security and Support

  • Personnel management
  • User permissions management
Schedule Optimization

About Zippity

During our time as a mobile mechanic business, our team at Zippity faced a common industry problem: choose a pricey, complex operating system or use fragmented tools that need to be cobbled together manually. That’s why we built the world’s first customer engagement service platform. 

Zippity is the only solution that enables you to provide customer-centric onsite services with elevated, digital communications. Raise revenue, customer retention, and reviews while turning every 10 hours of admin work into one. Wow your customers as you make powerful onsite service a reality.

Need help determining your plan? Talk to one of our experts to learn more.