You don’t need a back office to run an awesome field service business
Empower your customers and technicians with self-service tools and simplify your operations with one solution.
The only customer engagement platform built for onsite services
A booking system you can trust to tame your hectic schedule
Let your customers self-schedule services that fit your calendar by leveraging the only software that automatically groups new appointments with existing ones, in the same neighborhood. The result? Your customers have more control, your technicians drive less, and you get more business, while saving time.
Upfront communication from the field
Bring total service transparency to your customers and make sure that nothing gets lost in translation between them and your team. Keep your customers informed with group texting between technicians and admins, all on the same thread, before, during, and after each service.
Generating 5-star reviews has never been easier
Empower your customers to rave about your services at the end of their appointment with automated review generation. Watch your collection of 5-star reviews go through the roof and marvel at the new business that comes in because of your boosted credibility.
Three Applications, One System
Give customers a transparent and simple experience. Features like self-scheduling, upfront pricing and digital payment provide streamlined communication with every tap on a smartphone.
Manage your service business from one place. Optimize routes by location, access customer information, and automate review requests to clear up your schedule and reduce busywork.
Mobile Technician App
Empower your technicians with streamlined work-authorizations, pre-canned responses and turn-by turn directions to deliver amazing service and represent your business with confidence.
Make powerful onsite service a reality
Contact our team to learn more about Zippity’s onsite customer engagement software.